Terms of service

Clear Terms, Simple Expectations

We believe in being transparent and straightforward. These Terms of Service outline how our website works and what you can expect when using Up3.

By using our site, you agree to these terms so we can provide a safe, fair, and reliable experience for everyone.

OVERVIEW

This website is operated by Up3. Throughout the site, the terms “we”, “us” and “our” refer to Up3. Up3 offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

SECTION 1 - ELIGIBILITY & ACCOUNT

You must be at least 18 years old or the age of majority in your jurisdiction to use this site.

You agree to provide current, complete, and accurate account and purchase information. You are responsible for maintaining the confidentiality of your account and for all activity under it.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

SECTION 2 - PRODUCTS & REPRESENTATION

We make every effort to display products as accurately as possible. However, we do not guarantee that colors, textures, or details will appear exactly as seen on your device.

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or change product details at any time without notice.

SECTION 3 - ORDERS & ACCEPTANCE

Placing an order does not guarantee acceptance. We reserve the right to accept, reject, or cancel any order for any reason, including suspected fraud, pricing errors, or product availability.

Orders cannot be modified or canceled once processed.

SECTION 4 - PRICING & PAYMENTS

All prices are subject to change without notice.

Prices do not include shipping, taxes, or applicable fees unless stated otherwise. You agree to provide valid payment information and authorize us to charge your payment method for all purchases.

SECTION 5 - SHIPPING & DELIVERY

Shipping times are estimates only and are not guaranteed.

Up3 is not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.

Risk of loss transfers to you once the order is handed to the shipping carrier.

SECTION 6 - RETURNS & REFUNDS

All returns and refunds are governed by our Refund Policy.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this site—including logos, designs, product images, graphics, and text—is the property of Up3 and may not be used, reproduced, or distributed without written permission.

Unauthorized use may result in legal action.

SECTION 8 - THIRD-PARTY SERVICES

We may provide access to third-party tools or links. We are not responsible for the content, accuracy, or practices of third-party services.

Use them at your own risk.

SECTION 9 - SHOPIFY PLATFORM

Our store is powered by Shopify. All purchases are made directly with Up3, not Shopify. Shopify is not responsible for any issues related to your purchase.

SECTION 10 - PRIVACY

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - USER CONTENT & FEEDBACK

Any feedback, reviews, or submissions you provide may be used by us without restriction or compensation.

You agree not to submit unlawful, misleading, or harmful content.

SECTION 12 - ERRORS & INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order is placed.

SECTION 13 - PROHIBITED USES

You may not use the site:

For unlawful purposes
To violate intellectual property rights
To transmit harmful code or spam
To attempt to gain unauthorized access
To scrape, copy, or exploit content

Violation may result in termination of access.

SECTION 14 - AUTOMATED USE (BOTS & SCRAPING)

Use of bots, scraping tools, or automated systems to access, monitor, or interact with the site is strictly prohibited without written permission.

We reserve the right to block or restrict such activity.

SECTION 15 - TERMINATION

We may suspend or terminate your access at any time without notice if you violate these Terms.

SECTION 16 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free service.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Up3 shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.